Returns & Exchanges
At Rock Gardens, we want you to be completely satisfied with your home and garden decor. If your purchase doesn't perfectly complement your space, you can return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a printable shipping label.
Pack with Care
Securely place the items in their original packaging, ensuring fragile stone or ceramic pieces are well-padded to prevent damage during transit.
Ship Your Package
Affix the prepaid return label to your box and drop it off at any authorized carrier location; please keep your tracking receipt for your records.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing